What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Monday, May 12th 2025
Great cruise on Celebrity to Greece and Turkey–Lynn H.
Saturday, March 15th 2025
Margaret was very accommodating with our needs for wheelchairs for the trip. When the airline changed our flights, Margaret found them unacceptable and immediately found alternate flights. It was a pleasure dealing with her. Clients' needs are definitely her first priority. Making plans with her was a positive experience with minimal effort on my part. GREAT EXPERIENCE!!
Margaret was very accommodating with our needs for wheelchairs for the trip. When the airline changed our flights, Margaret found them unacceptable and immediately found alternate flights. It was a pleasure dealing with her. Clients' needs are definitely… 
–Debbie W.
Monday, December 23rd 2024
Gerry and Margaret Waller were excellent. Everything went perfectly. We booked another Cruise with Princess next December 16 days to South America.–Frank M.
Saturday, December 21st 2024
My Wife and I just got back from a 16 day Panama Canal Cruise with Princess. Gerry & Margaret helped us with all the details. They made sure all details were covered. We had a wonderful time. Everything went perfectly. We've already booked a 16 day South America Cruise next December with Gerry & Margaret. They are great.My Wife and I just got back from a 16 day Panama Canal Cruise with Princess. Gerry & Margaret helped us with all the details. They made sure all details were covered. We had a wonderful time. Everything went perfectly. We've already booked a 16 day South… –Frank M.
Sunday, November 17th 2024
Everything went very well which made for a wonderful trip. Looking forward to our next trip.–Chuck H.
Thursday, November 7th 2024
Had a wonderful honeymoon to Hawaii. Everything was booked through Margaret and her team! The process was very smooth and seamless. I cannot recommend utilizing this company enough for planning any vacations or trips alike. 10/10 will be telling all of my friends and family to use this company and Margaret for any upcoming trips!Thank you!!
Had a wonderful honeymoon to Hawaii. Everything was booked through Margaret and her team! The process was very smooth and seamless. I cannot recommend utilizing this company enough for planning any vacations or trips alike. 10/10 will be telling all of…
Saturday, October 5th 2024
Oceania Riviara ship gorgeous; service terrific; food great; entertainment great - inky disappointment was that the ports of call were a long distance from where the ship docked, so unless you signed up for a very pricey tour you didn’t really get to experience the City or Port if call. Given the cost of the cruise, we took 2 tours with our $600 credit - one if a winery was not good, but the one if the olive oil property & 200 yr old olive trees was very good. We had spent time in Rome, so the fact that the ship docked some 50 miles away was ok -we did not go in to Rome.Oceania Riviara ship gorgeous; service terrific; food great; entertainment great - inky disappointment was that the ports of call were a long distance from where the ship docked, so unless you signed up for a very pricey tour you didn’t really get to… –Kathy O.
Monday, September 16th 2024
**An Unforgettable Journey Through History and Beauty – Viking’s Paris to Normandy River Cruise**Our experience on Viking’s *Paris to the Heart of Normandy* river cruise was nothing short of extraordinary. From the moment we boarded the elegant longship until we bid farewell to our wonderful crew, every aspect of the journey was impeccably crafted to deliver both luxury and cultural immersion.
The ship itself was beautifully designed with modern Scandinavian touches, creating an atmosphere of refined comfort. Our stateroom was spacious, with panoramic windows that allowed us to take in the serene river views each morning. The attentive crew ensured our stay was perfect, always welcoming us with warm smiles and a personal touch.
Each day of the cruise brought new wonders. Beginning in the heart of Paris, the City of Light, we sailed serenely past the Eiffel Tower and iconic landmarks, soaking in the timeless beauty of the Seine. The excursions were expertly curated, offering us a perfect blend of history, art, and culture. Whether it was exploring Monet’s breathtaking gardens in Giverny or wandering the medieval streets of Rouen, Viking managed to capture the essence of each location with knowledgeable local guides.
The pinnacle of the journey was our visit to the historic beaches of Normandy. Standing on the very sands where history unfolded during World War II was a deeply moving experience. The excursions brought history to life in a way that was both humbling and inspiring, reminding us of the bravery and sacrifices made during D-Day.
Onboard, the dining was an absolute highlight. Every meal was a culinary delight, with menus inspired by the regions we visited. From freshly baked croissants in the morning to exquisite French cuisine at dinner, the chefs used local ingredients to create dishes that were as delicious as they were beautifully presented. The wine pairings, featuring selections from the surrounding regions, were equally impressive.
Beyond the excursions and fine dining, Viking’s attention to detail and commitment to providing an enriching experience truly set this cruise apart. The onboard enrichment programs, including insightful lectures and evening performances, gave us a deeper understanding of the history and culture of the places we visited.
In short, Viking’s *Paris to the Heart of Normandy* river cruise was an experience we will treasure forever. It’s more than just a vacation—it’s a journey through the soul of France, one that we would wholeheartedly recommend to anyone looking for a unique and enriching travel experience. We cannot wait to set sail with Viking again!
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**An Unforgettable Journey Through History and Beauty – Viking’s Paris to Normandy River Cruise**Our experience on Viking’s *Paris to the Heart of Normandy* river cruise was nothing short of extraordinary. From the moment we boarded the elegant…
–Pat K.
Monday, September 16th 2024
**An Unforgettable Journey Through History and Beauty – Viking’s Paris to Normandy River Cruise**Our experience on Viking’s *Paris to the Heart of Normandy* river cruise was nothing short of extraordinary. From the moment we boarded the elegant longship until we bid farewell to our wonderful crew, every aspect of the journey was impeccably crafted to deliver both luxury and cultural immersion.
The ship itself was beautifully designed with modern Scandinavian touches, creating an atmosphere of refined comfort. Our stateroom was spacious, with panoramic windows that allowed us to take in the serene river views each morning. The attentive crew ensured our stay was perfect, always welcoming us with warm smiles and a personal touch.
Each day of the cruise brought new wonders. Beginning in the heart of Paris, the City of Light, we sailed serenely past the Eiffel Tower and iconic landmarks, soaking in the timeless beauty of the Seine. The excursions were expertly curated, offering us a perfect blend of history, art, and culture. Whether it was exploring Monet’s breathtaking gardens in Giverny or wandering the medieval streets of Rouen, Viking managed to capture the essence of each location with knowledgeable local guides.
The pinnacle of the journey was our visit to the historic beaches of Normandy. Standing on the very sands where history unfolded during World War II was a deeply moving experience. The excursions brought history to life in a way that was both humbling and inspiring, reminding us of the bravery and sacrifices made during D-Day.
Onboard, the dining was an absolute highlight. Every meal was a culinary delight, with menus inspired by the regions we visited. From freshly baked croissants in the morning to exquisite French cuisine at dinner, the chefs used local ingredients to create dishes that were as delicious as they were beautifully presented. The wine pairings, featuring selections from the surrounding regions, were equally impressive.
Beyond the excursions and fine dining, Viking’s attention to detail and commitment to providing an enriching experience truly set this cruise apart. The onboard enrichment programs, including insightful lectures and evening performances, gave us a deeper understanding of the history and culture of the places we visited.
In short, Viking’s *Paris to the Heart of Normandy* river cruise was an experience we will treasure forever. It’s more than just a vacation—it’s a journey through the soul of France, one that we would wholeheartedly recommend to anyone looking for a unique and enriching travel experience. We cannot wait to set sail with Viking again!
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**An Unforgettable Journey Through History and Beauty – Viking’s Paris to Normandy River Cruise**Our experience on Viking’s *Paris to the Heart of Normandy* river cruise was nothing short of extraordinary. From the moment we boarded the elegant…
–Pat K.
Thursday, September 5th 2024
Just had a problem with the rail strike where we only got one day on the train and had to take the bus to Banff. Other than that, our travel agents and the Rocky mountaineer people were Five star all the way! Excellence in execution!–Ken L.
Thursday, September 5th 2024
Just had a problem with the rail strike where we only got one day on the train and had to take the bus to Banff. Other than that, our travel agents and the Rocky mountaineer people were Five star all the way! Excellence in execution!–Ken L.
Tuesday, September 3rd 2024
Thank you Margaret for helping us to plan our first cruise ever on Disney Magic to the Bahamas ! Everything was planned perfectly and we had a fantastic time. You were easy to work with and answered all our questions. We highly recommend Cruise Planners of Park Ridge to plan dream cruise vacation. Eva, Miro, EmilyThank you Margaret for helping us to plan our first cruise ever on Disney Magic to the Bahamas ! Everything was planned perfectly and we had a fantastic time. You were easy to work with and answered all our questions. We highly recommend Cruise Planners… –Eva K.
Monday, September 2nd 2024
Thank you Margaret for helping us to plan our first cruise ever on Disney Magic to the Bahamas ! Everything was planned perfectly and we had a fantastic time. You were easy to work with and answered all our questions. We highly recommend Cruise Planners of Park Ridge to plan dream cruise vacation. Eva, Miro, EmilyThank you Margaret for helping us to plan our first cruise ever on Disney Magic to the Bahamas ! Everything was planned perfectly and we had a fantastic time. You were easy to work with and answered all our questions. We highly recommend Cruise Planners… –Eva K.
Monday, August 19th 2024
Gerry is always a big help with everything!–Ron H.
Monday, August 19th 2024
Gerry is always a big help with everything!–Ron H.
Monday, August 19th 2024
Cruise Planners assisted me with a combined cruise and land trip (11 days) to Alaska in June of this year. We enjoyed the trip very much and saw unbelievable scenery during the trip. There were a lot of moving parts and details involved with this trip. We used Gerry and Margaret Waller with Cruise Planners to plan and book this trip. They did a great job of handling all the details associated with this trip! Their response time was very fast whenever we had a question or needed anything associated with the trip! I am giving them a 5 star rating and will use them again in the future for any travel that we do in the future including cruises.Cruise Planners assisted me with a combined cruise and land trip (11 days) to Alaska in June of this year. We enjoyed the trip very much and saw unbelievable scenery during the trip. There were a lot of moving parts and details involved with this trip.… –Bill K.
Saturday, June 29th 2024
The river cruise experience in France was wonderful. Thank you for taking care of details from transport, hotel and trip. We will definitely return to book any future cruises.–Scott R.
Friday, April 19th 2024
We just got back from our vacation in Cancun set up by Cruise Planners. Gerry and Margaret were easy to work with and answered all our questions. All our travel plans were organized by them and our trip had zero issues. Any time we had a question I would contact them and they would reply promptly. We had a great, relaxing time and can't wait to plan our next trip. Thanks Gerry and Margaret!We just got back from our vacation in Cancun set up by Cruise Planners. Gerry and Margaret were easy to work with and answered all our questions. All our travel plans were organized by them and our trip had zero issues. Any time we had a question I would… –Laura L.
Friday, April 5th 2024
Great experience! Margaret was so helpful with helping us plan our vacation. I also appreciated the reminders leading up to the trip to ensure that we were fully prepared and had all of our excursions secured. Will definitely use again!–Jennifer S.
Friday, March 1st 2024
We had the most wonderful trip to Rome, Florence and Venice in June. The accommodations were superb, gorgeous and comfortable, and travel arrangements went very smoothly in all respects. Our tours and guides were so informative and enjoyable. The only glitch was our son's suitcase with medical supplies being taken, but that was certainly beyond your control and we worked it out. I honestly think of the memories we all made as a family on a daily basis and send my heartfelt thanks for making this all happen.We had the most wonderful trip to Rome, Florence and Venice in June. The accommodations were superb, gorgeous and comfortable, and travel arrangements went very smoothly in all respects. Our tours and guides were so informative and enjoyable. The only… –Donna R.
Saturday, January 6th 2024
Thank you Margaret for making my wife’s birthday trip so amazing. Everything was planned perfectly and we had a fantastic time. I especially loved that I didn’t have to do any planning. Margaret handled it all. Can’t wait for our next adventure. Thanks again.Thank you Margaret for making my wife’s birthday trip so amazing. Everything was planned perfectly and we had a fantastic time. I especially loved that I didn’t have to do any planning. Margaret handled it all. Can’t wait for our next adventure.… –Shayla G.
Thursday, January 4th 2024
This was my first cruise and I was doing it with a family of five (kids aged 6, 8 and 21). Gerry helped me understand everything about how it worked and made getting information a million times easier than researching it myself. I would use him again in a heartbeat. And the cruise itself was awesome!This was my first cruise and I was doing it with a family of five (kids aged 6, 8 and 21). Gerry helped me understand everything about how it worked and made getting information a million times easier than researching it myself. I would use him again in… –Bill N.
Saturday, November 18th 2023
We just returned home from our Disney Cruise to the Bahamas. Cruise Planners of Park Ridge made booking easy. They were efficient and sent reminders and friendly. We highly recommend them and will be working with with them again in the future.–Laura B.
Saturday, November 18th 2023
Margaret & Gerry did the best job planning my Greek Isles cruise. They were always responsive and always eager to help with any questions I had. I highly recommend them to book your next cruise. I will be using them again.–Alexa B.
Friday, September 8th 2023
First time traveling in years and Gerry made it all so easy, convenient and smooth. The bookings were perfect and everything fell into place like clockwork. He had great suggestions, took a lot of the guess work out of the equation so we had more time to enjoy our time together and less wasting time by wondering what to do next. Will definitely book our next trip through them.First time traveling in years and Gerry made it all so easy, convenient and smooth. The bookings were perfect and everything fell into place like clockwork. He had great suggestions, took a lot of the guess work out of the equation so we had more time…
Friday, August 25th 2023
My 2 cousins and I booked a recent Holland America Alaskan cruise (8/12-19) with Gerry and Margaret and their advice, expertise, help in booking excursions, and overall support resulted in an amazing experience. Gerry and Margaret went above and beyond to help us navigate every issue. We were operating from both California and Illinois and I so appreciate their unfailing kindness, patience, and professionalism.My 2 cousins and I booked a recent Holland America Alaskan cruise (8/12-19) with Gerry and Margaret and their advice, expertise, help in booking excursions, and overall support resulted in an amazing experience. Gerry and Margaret went above and beyond…
Friday, August 25th 2023
Great serviceWednesday, June 14th 2023
Planning our honeymoon with Gerry and Margaret was fantastic! Gerry answered any questions I had, communicated all the trip details and was available to work with me throughout the the whole trip experience. I 100% recommend working with Gerry and Margaret through Cruise Planners.Planning our honeymoon with Gerry and Margaret was fantastic! Gerry answered any questions I had, communicated all the trip details and was available to work with me throughout the the whole trip experience. I 100% recommend working with Gerry and…
Wednesday, June 14th 2023
Working with Gerry and Margaret to plan our honeymoon to Europe was great! Gerry was knowledgeable about all the cruise ports, trip and travel information, as well as being available for any and all questions. Margaret knew about all the sites and places to visit and gave great travel advice too! I 100% recommend working with them through Cruise Planners for your next vacation.Working with Gerry and Margaret to plan our honeymoon to Europe was great! Gerry was knowledgeable about all the cruise ports, trip and travel information, as well as being available for any and all questions. Margaret knew about all the sites and places… –Charles S.
Wednesday, June 14th 2023
Gerry was GREAT to work with! Had to change vacation plans and they were extremely kind, accommodating and understanding. Super responsive and put us in the PERFECT hotel based on our needs and requests. I look forward to working with them again. HIGHLY recommend!!!!Gerry was GREAT to work with! Had to change vacation plans and they were extremely kind, accommodating and understanding. Super responsive and put us in the PERFECT hotel based on our needs and requests. I look forward to working with them again. … –Joanne T.
Sunday, June 11th 2023
Gerry was super responsive!!!! I originally planned a Mediterranean Cruise with him but had to change course to NYC. He kindly helped with all changes and cancellations and put us in the perfect hotel per our needs and requests. HIGHLY HIGHLY recommend!!!! I look forward to his assistance again in the future!!Gerry was super responsive!!!! I originally planned a Mediterranean Cruise with him but had to change course to NYC. He kindly helped with all changes and cancellations and put us in the perfect hotel per our needs and requests. HIGHLY HIGHLY…
Wednesday, May 31st 2023
Gerry made the whole cruise planning process so easy! He was very responsive whenever I had any questions. We will continue to book our cruises through Gerry!–Sam M.
Friday, March 17th 2023
We are happy to have a wonderful Cruise Planners and they do an excellent job .–Helen K.
Monday, February 13th 2023
Just wanted to thank you for setting up a very nice trip for us at the RIO Caribe. Everything went well. The flight was on time with American Airlines, and the Amstar people were right there at the Cancun airport directing us to their very nice air-conditioned busses for the trip to the resort. Check in at the resort couldn’t have been any smoother and we had a very nice room. We had a lot of fun with the beach party and the pool parties with the balloons and the foam. Thanks for everything!Just wanted to thank you for setting up a very nice trip for us at the RIO Caribe. Everything went well. The flight was on time with American Airlines, and the Amstar people were right there at the Cancun airport directing us to their very nice… –Matt R.
Saturday, February 11th 2023
Your expertise and care you have put into all of our travel plans have given us great accommodations, carefree travel, and great memories. Thanks for everything!–Pattie S.
Saturday, January 28th 2023
Gerry was incredibly helpful and attentive to my multitude of questions, concerns, and special requests. Would highly recommend!!!–Shira G.
Thursday, January 26th 2023
If I could give 100 stars I would! I found Margaret and her husband simply from googling one day and decided to give them a call. I don’t travel frequently and was trying to book our honeymoon. Margaret made the process so simple and easy and took care of everything we needed. We had booked about 6 months in advance and had communication throughout the whole process. Anytime I had a question, Margaret would respond within minutes. On our way home, we missed our connecting flight due to a fuel shortage. Margaret had emailed me what was going on and had emailed over the meal vouchers and made sure we knew what the next steps were. Can’t wait to book the next trip!If I could give 100 stars I would! I found Margaret and her husband simply from googling one day and decided to give them a call. I don’t travel frequently and was trying to book our honeymoon. Margaret made the process so simple and easy and took care… –Carly C.
Thursday, January 19th 2023
Margaret and Gerry are the very best travel agents! Very professional, trustworthy, knowledgeable, and competent. Also, I love how personable they are! They are very thorough and organized in their work and take care of all the details for my vacation. They are always available to answer questions, respond in a timely manner, and provide the information I need for the places I'm traveling. I highly recommend them!Margaret and Gerry are the very best travel agents! Very professional, trustworthy, knowledgeable, and competent. Also, I love how personable they are! They are very thorough and organized in their work and take care of all the details for my vacation.… –Courtney H.
Monday, December 12th 2022
Gerry and Margaret are wonderful to work with! We booked a cruise to Spain prior to covid. After canceling and rescheduling a few times, we finally used our cruise credit for a cruise on Celebrity's Beyond. Gerry and Margaret were always available to answer questions or help with any requests that we had. We will definitely work with them again to book our next trip. So glad we found Cruise Planners!Gerry and Margaret are wonderful to work with! We booked a cruise to Spain prior to covid. After canceling and rescheduling a few times, we finally used our cruise credit for a cruise on Celebrity's Beyond. Gerry and Margaret were always available to… –Pat K.
Tuesday, November 15th 2022
Margaret & Gerry work with us to setting up this amazing trip, from keeping track of out FCC's, helping us with the itinerary, the amazing port tours, and the transportation. We could not have done it without them.–Pattie S.
Friday, June 10th 2022
We wanted to book a cruise just 9 weeks in advance. I'd found the cruise and rate, and Gerry helped us reserve it. He was very helpful with my questions and concerns. We look forward to working with Cruise Planners of Park Ridge in the future.–Marla B.
Tuesday, June 7th 2022
Margaret was a pleasure to work with. She found the best deals for our cruise and was always there to answer any questions. The cruise and the preparation for the cruise were a dream and I owe it all to Margaret. She will be my travel agent for life!!!–Maria V.
Tuesday, May 3rd 2022
Thanks for always being there for us and getting us the best deals.–Jerry L.
Thursday, April 21st 2022
We are back into the swing of things. The cruise was great. As far as your service, we always appreciate the help. The rooms you selected were perfect. We liked being close to the elevators and near the top of the ship was great because we could avoid the elevator for things like the pool, kids club, buffet, and sports related activities. Also, I know my dad thought you were very helpful with getting set up. Thanks for helping us with this cruise we will certainly we in touch soon for the next one.We are back into the swing of things. The cruise was great. As far as your service, we always appreciate the help. The rooms you selected were perfect. We liked being close to the elevators and near the top of the ship was great because we could avoid… –Ian S.
Wednesday, April 13th 2022
Margaret and Gerry made everything so much easier and I would highly recommend them to anyone. There is a lot to consider and a lot of preparation when going on a cruise, and it was great to have someone to answer questions we had. We really appreciated them!Margaret and Gerry made everything so much easier and I would highly recommend them to anyone. There is a lot to consider and a lot of preparation when going on a cruise, and it was great to have someone to answer questions we had. We really appreciated… –Robin S.
Sunday, January 9th 2022
Margaret was absolutely fabulous at planning our trip! She was patient, responsive and listened to everything we wanted. She also assisted us with knowing exactly what we needed to travel with covid. I will definitely be using them for all of our future trips!!Margaret was absolutely fabulous at planning our trip! She was patient, responsive and listened to everything we wanted. She also assisted us with knowing exactly what we needed to travel with covid. I will definitely be using them for all of our future…
Wednesday, December 8th 2021
Thank you for the welcome back, and the amazing vacation you planned for us! We had the best time, and Maui is just beautiful! I think it is by far my favorite place to vacation, and I can't wait to go back!! You deserve a 5 star rating. And of course I will be in touch come Feb or March so I can start planning our next November vacation!! Thank you again for everything. You guys were amazing through the whole process!!Thank you for the welcome back, and the amazing vacation you planned for us! We had the best time, and Maui is just beautiful! I think it is by far my favorite place to vacation, and I can't wait to go back!! You deserve a 5 star rating. And of course… –Amanda I.
Thursday, September 30th 2021
Gerry and Margaret are great to work with! They helped my wife and I plan two cruises on two different cruise lines (Royal and MSC). Planning for a family trip with those who are new to cruising and have different levels of digital savvy is challenging but Gerry/Margaret were there every step of the way. So what makes these two worthy of the 5-stars? Personal service and attention! My wife and I were able to visit Gerry and Margaret in person to go over what we were looking for and what we'd be interested in for future trips. They were also extremely attentive via email, text, and phone. Trying to cruise during this past year was very difficult with the changing protocols to book, board, and sail and Gerry was always there to patiently answer our questions. When the cruise line changed testing protocol 48-hours before embarkation, I could not reach a single real person from the cruise line but Gerry was on the phone with me at all hours of the day to get what we needed to board. We recommended Gerry and Margaret to our friends and family who have all been equally impressed with the service provided. My dad is neither a seasoned cruiser nor a big spender so if you are worried about this being a first cruise or traveling on a budget, there is no need to worry as they will walk you through all the necessary steps. Last thing, small things make a big difference. Having your travel agent be willing to help with setting up emergency copies of documents and providing you with luggage tags isn't necessary but, it really is nice.Gerry and Margaret are great to work with! They helped my wife and I plan two cruises on two different cruise lines (Royal and MSC). Planning for a family trip with those who are new to cruising and have different levels of digital savvy is challenging… –Ian S.
Monday, September 27th 2021
Cruise Planners has been making our personal and family travel plans come true since 2014. We had two trips planned for last year during the height of the pandemic. Margaret and Gerry's expertise was instrumental during this period. They helped us reschedule a family cruise, chased down our Future Cruise Credits, and then completely revised our Alaska Cruise to a land based Alaskan Railroad Tour in August. It was WONDERFUL! We think we enjoyed it even more than if we did the cruise. We will use them again and again and will recommend them to friends and family.Cruise Planners has been making our personal and family travel plans come true since 2014. We had two trips planned for last year during the height of the pandemic. Margaret and Gerry's expertise was instrumental during this period. They helped us… –Allan S.
Tuesday, September 21st 2021
Gerry is always very helpful with making our cruise plans. Makes cruising and vacations a lot easier because he does all the dirty work.–Cindy L.
Sunday, September 12th 2021
Gerry did a great job booking my trip. He was very helpful with planning during Covid. We had a wonderful time on Viking who also went above and beyond in keeping us safe. I look forward to working with Cruise Planners soon to plan our next trip! Thank you again for helping make our dream vacation happen without any problems.Gerry did a great job booking my trip. He was very helpful with planning during Covid. We had a wonderful time on Viking who also went above and beyond in keeping us safe. I look forward to working with Cruise Planners soon to plan our next trip! Thank…
Wednesday, August 25th 2021
We have now booked 2 Royal Caribbean cruises with Margaret Waller and the first time they actually were able to get us money back as better deals surfaced. I really like the fact that they check to make sure best pricing always available. Helps alleviate buyer's remorse.We have now booked 2 Royal Caribbean cruises with Margaret Waller and the first time they actually were able to get us money back as better deals surfaced. I really like the fact that they check to make sure best pricing always available. Helps alleviate… –Steve M.
Friday, August 13th 2021
Wonderful Experience! I could not have planned our perfect vacation without your help as it can be so overwhelming these days. Thanks again!!–Laurie O.
Thursday, August 12th 2021
"After only one conversation with Gerry, I was struck by how quickly and thoroughly he was able to research and recommend a trip that I desired to make to several of the more exotic and hard to reach countries on the globe. Very thorough, very professional, and someone with whom I will be working hereafter as I plan my travels.""After only one conversation with Gerry, I was struck by how quickly and thoroughly he was able to research and recommend a trip that I desired to make to several of the more exotic and hard to reach countries on the globe. Very thorough, very… –Eric W.
Thursday, August 29th 2019
I highly recommend Gerry and Margaret. They helped us with every phase of our trip and navigated us through every step for a great vacation. What is more, they are genuinely nice people.–Carolyn Q.
Saturday, August 10th 2019
We can't say enough good things about Gerry and Margaret at Cruise Planners. They make you feel so at home when you are planning the cruise and they are practical and knowledgeable about everything from cabin selection to ports of call. They are sensitive to your budget and keep you informed every step of the way.We can't say enough good things about Gerry and Margaret at Cruise Planners. They make you feel so at home when you are planning the cruise and they are practical and knowledgeable about everything from cabin selection to ports of call. They are… –Jane C.
Thursday, March 7th 2019
It's been about 8-9 years and 4 children since my wife and I have traveled over 5 days anywhere or out of the country for that matter. Life has been crazy so when my wife and I planned our 10 year wedding anniversary trip we wanted help, convenience, stress free, relaxing, swim up room, luxury ect. We turned to Cruise Planners out of Park Ridge and we got it all and more. We got custom personalized service that far exceeded our expectations. The flight was booked for us, the destination and room we received help selecting, the transportation from the airport to our hotel there and back was planned and it was all one of the best experiences and vacations we ever took. We pretty much just had to get our passports inline and pack Cruise Planners took care of the rest. Gerry and Margaret invited us to their house initially to select the trip package and then invited us to lunch two weeks before we left to go over all we needed to know for the trip. Seriously, it was stress free and almost mindless. Cruise Planners took care of it all! You can do it yourself next time, I will always be traveling through Cruise Planners moving forward. Our destination was Jamaica, Negril. Best vacation yet!It's been about 8-9 years and 4 children since my wife and I have traveled over 5 days anywhere or out of the country for that matter. Life has been crazy so when my wife and I planned our 10 year wedding anniversary trip we wanted help, convenience,… –Jack A.
Friday, January 25th 2019
Gerry and Margaret did a fabulous job organizing our family cruise with Norwegian, all 16 of us! I highly recommend them for your next cruise!–Yoly W.
Monday, January 7th 2019
If you are looking for your next trip to be no-stress, everything taken care of for you, unbelievable follow up and a trip of a lifetime, contact Gerry and Margret and have them plan your next vacation.My girlfriend and I had a bucket list vacation to the Antarctic and we were looking a few options to plan our trip including doing it our selves. As we worked our way through our options, we contacted Cruise Planners and we were blown away by the knowledge and experience we received from Gerry and Margret. They started off by asking us questions about what we wanted to do, what experiences we were looking for, our budget, and timelines. It was a fresh breath of air to have someone care about our trip as much as we did. After our consultation, they crafted an amazing trip to Buenos Aires, Ushuaia and Antarctica on Quark Expedition Cruises. Our trip included flights, hotels, pick ups and drop offs. The companies they contracted were friendly, prompt and fun. The hotels were top notch and located in the hearts of the areas we visited.
Our time in Buenos Aires was fabulous due to our pick up coordinator and her suggestions of places to eat and things to see. (They were exactly what we had discovered during our research) We ate our way through the city and went on several tours including the grave site of Evita!
Ushuaia was a quaint shipping town at the end of the earth. We explored Patagonia, hiked and shopped before jumping on our Antarctic cruise with Quark.
Quark was the most amazing of it all. I can't say enough about the experience of a lifetime. We chose them for their smaller ship and daily excursions to interact with the environment and they did not disappoint. From the food, staff, rooms, excursions, professionalism and fun, they had it all. From the time you woke up in the morning till you put your head down every night there were activities, education, exploration and eating (top notch food!!) Our favorite activities were going out twice a day on the zodiac boats and taking a cruise to see animal life and beautiful ice structures. It was amazing!!
On our way back we had some issues with Delta and flight cancellations. Gerry was immediate with help and responses as well as helping us make a claim with our trip insurance. Thanks for the suggestion on the insurance!
Words often cannot describe what the whole experience was like. We have been on all 7 continents and I can say this was the most beautiful. This truly was my favorite vacation. A lot of that was due to the team at Cruise Planners. Thank you so much for your help!
If you are looking for your next trip to be no-stress, everything taken care of for you, unbelievable follow up and a trip of a lifetime, contact Gerry and Margret and have them plan your next vacation.My girlfriend and I had a bucket list vacation…
–Steve P.
Friday, November 30th 2018
Margaret and Gerry were wonderful to work with and made the planning easy for a Disney cruise especially for my mother who needed handicap assistance. They arranged for wheelchairs at the airports and on the cruise ship and the handicap stateroom made the trip easy to enjoy.Margaret and Gerry were wonderful to work with and made the planning easy for a Disney cruise especially for my mother who needed handicap assistance. They arranged for wheelchairs at the airports and on the cruise ship and the handicap stateroom made… –Mary Ann K.
Sunday, September 2nd 2018
We used Margaret & Gerry to book our honeymoon to Sandals Jamaica. Imagine our surprise when at 10PM the night before our 8AM flight, the airline cancelled the flight! Gerry immediately got us on another flight around the same time as our original flight. Needless to say he rescued a very nervous bride and groom! Their service is top-notch and we could not have been happier with our honeymoon thanks to their recommendations. We won't be going on another honeymoon, but we most certainly will look to both of them when our next vacation is booked. Thanks again for everything you two!We used Margaret & Gerry to book our honeymoon to Sandals Jamaica. Imagine our surprise when at 10PM the night before our 8AM flight, the airline cancelled the flight! Gerry immediately got us on another flight around the same time as our original… –Mark S.
Thursday, August 23rd 2018
Booking a vacation for over ten people was very challenging. Luckily my sister found Gerry! He is very easy to work with and communication was great. I recommend their services for anyone who doesn't want to go thought the hassle of planning.–Samantha A.
Thursday, August 9th 2018
We used Cruise Planners for our family vacation and were very pleased with their service. Gerry is extremely responsive and easy to work with. He accommodated our many needs. I would highly recommend using their services!–Maura C.
Wednesday, August 8th 2018
Went to Bahamas and had a great time! Loved our trip and the help with planning it all!–Becky B.
Tuesday, July 24th 2018
The whole experience was great! Awesome service and very friendly. Trip was perfectly planned and I will absolutely use them again. Very knowledgeable and easy to work with.–Niki Y.
Thursday, May 10th 2018
Had a wonderful trip and a great experience working with Cruise Planners of Park Ridge! They were very prompt with all my inquiries, answered specific questions and were always on top of the details, making my travel worry free! Thanks Gerry and Margaret!Monday, April 9th 2018
My family and I are usually planners when it comes to vacation spots. But this year was different. While looking at options for a one week stay in the Turks & Caicos, we were overwhelmed by the choices available to us. The only thing we knew for certain was when we wanted to go. We contacted Gerry and Margaret Waller since they got such great reviews on our neighborhood FB page. Right from the start I was impressed by their professionalism, friendly demeanor and their genuine desire to learn what kind of vacation we wanted. They were able to quickly plan trip which I’m certain we’d never have been able to find on our own. Direct flights, excellent location and all within budget. The trip was wonderful! They were very diligent about making sure we were completely satisfied with the arrangements and there were no hidden fees or other negative aspects about the experience. We would definitely book a trip with Gerry and Margaret again!My family and I are usually planners when it comes to vacation spots. But this year was different. While looking at options for a one week stay in the Turks & Caicos, we were overwhelmed by the choices available to us. The only thing we knew for certain… –Trish B.
Saturday, April 7th 2018
Gerry was a pleasure to work with. It was nice dealing with the same person if we had a question. I highly recommend cruise planners of Park Ridge.–Cindy L.
Wednesday, January 31st 2018
Margaret & Gerry made planning our Honeymoon a breeze. They were able to connect us with individuals from Australia to answer all of our questions before we committed to an itinerary. Once we spoke with the local experts and asked them all of our question. Margaret & Gerry took that information and created our itinerary. They really went above and beyond in planning our honeymoon trip to Australia & New Zealand. It was the trip of a lifetime thanks to them.Margaret & Gerry made planning our Honeymoon a breeze. They were able to connect us with individuals from Australia to answer all of our questions before we committed to an itinerary. Once we spoke with the local experts and asked them all of our… –James C.
Thursday, October 26th 2017
Cruise Planners was AWESOME to work with! They presented several options for where we wanted to go and what our budget was. Very pleasant experience. Communication and reminders on what we needed to bring and itinerary were extremely helpful. We would definitely use their services again and highly recommend to others!Cruise Planners was AWESOME to work with! They presented several options for where we wanted to go and what our budget was. Very pleasant experience. Communication and reminders on what we needed to bring and itinerary were extremely helpful. We would… –Peggy C.
Monday, August 28th 2017
I hadn't traveled extensively in quite some time but my experience with Gerry and Margaret was fantastic.Their professionalism and knowledge made our cruise an unforgettable experience! All the details, from start to finish, were taken care of. I could not be happier with the personal attention and am looking forward to booking my next trip with them.
I hadn't traveled extensively in quite some time but my experience with Gerry and Margaret was fantastic. Their professionalism and knowledge made our cruise an unforgettable experience! All the details, from start to finish, were taken care of. I…
–Ruth D.
Thursday, August 10th 2017
Start to finish Gerry and Margaret were so helpful in planning our recent cruise to Alaska. We'd never been on a cruise before, so I was looking for travel agents who would have lots of insight and recommendations. Gerry and Margaret met with us and answered all of our questions in detail. They were so helpful in booking the cruise, our plane tickets, and our shore excursions. They even printed out everything we needed before we left. We made the decision to go very last minute, but Gerry and Margaret had everything ready for us with plenty of time. The cruise itself (with Princess cruises) was a dream vacation. The ship had excellent accommodations, great staff, and tons of entertainment. I would strongly recommend you work with Gerry and Margaret.Start to finish Gerry and Margaret were so helpful in planning our recent cruise to Alaska. We'd never been on a cruise before, so I was looking for travel agents who would have lots of insight and recommendations. Gerry and Margaret met with us and… –Kerry H.
Wednesday, August 9th 2017
Start to finish Gerry and Margaret were so helpful in planning our recent cruise to Alaska. We'd never been on a cruise before, so I was looking for travel agents who would have lots of insight and recommendations. Gerry and Margaret met with us and answered all of our questions in detail. They were so helpful in booking the cruise, our plane tickets, and our shore excursions. They even printed out everything we needed before we left. We made the decision to go very last minute, but Gerry and Margaret had everything ready for us with plenty of time. The cruise itself (with Princess cruises) was a dream vacation. The ship had excellent accommodations, great staff, and tons of entertainment. I would strongly recommend you work with Gerry and Margaret.Start to finish Gerry and Margaret were so helpful in planning our recent cruise to Alaska. We'd never been on a cruise before, so I was looking for travel agents who would have lots of insight and recommendations. Gerry and Margaret met with us and… –Kerry H.
Monday, July 10th 2017
Thank you Margaret and Gerry for helping plan such an amazing vacation to Aruba! The hotel was beautiful. Our daughter loved the lazy river. We will definitely be in touch soon for our next trip and will highly recommend you to all of our friends traveling this summer.Thank you Margaret and Gerry for helping plan such an amazing vacation to Aruba! The hotel was beautiful. Our daughter loved the lazy river. We will definitely be in touch soon for our next trip and will highly recommend you to all of our friends… –Colleen P.
Wednesday, June 28th 2017
We had a wonderful time in Alaska due to the planning Margaret and Gerry did for us. They helped us choose a cruise that was perfect and found shore excursions that enabled us to see everything we wanted to. They also arranged our pre-cruise visit to Vancouver with a conveniently located hotel and even had recommendations on great restaurants there! We have already booked a European River Cruise with them because of the great service and advice we received.We had a wonderful time in Alaska due to the planning Margaret and Gerry did for us. They helped us choose a cruise that was perfect and found shore excursions that enabled us to see everything we wanted to. They also arranged our pre-cruise visit to… –Paulette Y.
Wednesday, June 28th 2017
Gerry Waller with Cruise Planners has been the best Travel Agent for our family. In the past year and a half he has made arrangements for both flight and ship from different states for more than 50 people. He is incredible in coordinating arrival and departures, recommending excursions, and other boat options for us. Any question we have asked big or small Gerry gets back to us immediately with the answer with a fabulous attitude. We only wish we would have know about him sooner. I can not recommend him and his company enough for your travel needs!Gerry Waller with Cruise Planners has been the best Travel Agent for our family. In the past year and a half he has made arrangements for both flight and ship from different states for more than 50 people. He is incredible in coordinating arrival and… –Traci Z.
Tuesday, June 27th 2017
Gerry and Margaret were great in helping set up my dream vacation of cruising the Mediterranean! They took care of all of the cruise arrangements and any questions we had. They also helped us set up our pre-cruise stay in Barcelona. The hotel and location were great! We planned this a year in advance and they stayed in touch throughout the year to make sure everything was taken care of. Definitely a trip to remember!!Gerry and Margaret were great in helping set up my dream vacation of cruising the Mediterranean! They took care of all of the cruise arrangements and any questions we had. They also helped us set up our pre-cruise stay in Barcelona. The hotel and… –Emily W.
Monday, June 26th 2017
Our planning and preparations have been a stress free experience with every trip booked by Margaret. Margaret offers personal and professional service with every contact. She will go above and beyond to ensure you receive all benefits and discounts offered. Our recent cruise included 11 families. We all received the required documents and information well in advance of our trip. First Class Service!Our planning and preparations have been a stress free experience with every trip booked by Margaret. Margaret offers personal and professional service with every contact. She will go above and beyond to ensure you receive all benefits and discounts… –Amy S.
Monday, June 19th 2017
Gerry and Margaret helped my husband and me plan both our dream cruise to Alaska and our upcoming Viking River Cruise through Germany. They also helped up plan our pre-cruise stay in Vancouver prior to our Alaskan cruise. They recently helped us with hotel accomodations and area attractions on our recent trip to California. They keep in touch with us before, during (if needed) and after our trips. We highly recommend them to our family and friends who are looking for the personal touch when planning a vacation.Gerry and Margaret helped my husband and me plan both our dream cruise to Alaska and our upcoming Viking River Cruise through Germany. They also helped up plan our pre-cruise stay in Vancouver prior to our Alaskan cruise. They recently helped us with… –Marge S.
Wednesday, March 22nd 2017
We all are so thankful to you for going above and beyond and taking all of the stress and worries off our hands! You are truly a blessing to work with! Thank you so much for working with Carnival to provide us the extra gifts – it will be a wonderful surprise to share with our group.We all are so thankful to you for going above and beyond and taking all of the stress and worries off our hands! You are truly a blessing to work with! Thank you so much for working with Carnival to provide us the extra gifts – it will be a… –Amy S.
Tuesday, December 20th 2016
Thank you Gerry-Margaret Waller! So far so great! Folks...think of these two when planning your next vacation. Very knowledgeable and a joy to work with. Quick to get you info. We are pushing off for day 1 of a ten day cruise as I type we are loving our rooms and the food is delish! Gerry steered us well.Thank you Gerry-Margaret Waller! So far so great! Folks...think of these two when planning your next vacation. Very knowledgeable and a joy to work with. Quick to get you info. We are pushing off for day 1 of a ten day cruise as I type we are loving our… –Traci Z.
Thursday, December 15th 2016
Trip was great. My parents loved the cruise. Grand Turk was beautiful and the kids' programs were great. Lots to keep the kids busy and happy. Seuss at Sea program was fun and the extras related to this were reasonably priced. We found enough of a variety to eat and enough to keep us entertained for a 5 night cruise.Trip was great. My parents loved the cruise. Grand Turk was beautiful and the kids' programs were great. Lots to keep the kids busy and happy. Seuss at Sea program was fun and the extras related to this were reasonably priced. We found enough of a… –Tanya O.
Thursday, November 10th 2016
Gerry and Margaret were great in helping set up my dream vacation of cruising the Mediterranean! They took care of all of the cruise arrangements and any questions we had. They also helped us set up our pre-cruise stay in Barcelona. The hotel and location were great! We planned this a year in advance and they stayed in touch throughout the year to make sure everything was taken care of. Definitely a trip to remember!!Gerry and Margaret were great in helping set up my dream vacation of cruising the Mediterranean! They took care of all of the cruise arrangements and any questions we had. They also helped us set up our pre-cruise stay in Barcelona. The hotel and… –Emily W.
Friday, July 10th 2015
Margaret Waller helped make our honeymoon an absolute dream-come-true. She helped us feel comfortable about our ideas and our budget and then used her expertise and connections with various travel sources to plan and book our entire honeymoon from start to finish. We decided on an all-inclusive Jamaican resort complete with air and transfers. It was exactly what we wanted and we didn’t have to worry about a thing. Every detail was handled completely and she kept us informed of every option and all the things to consider during our honeymoon. If anyone asks me to recommend a top-notch honeymoon travel planner, it’s Margaret Waller! And I plan to use Margaret and Cruise Planners again for our vacations.Margaret Waller helped make our honeymoon an absolute dream-come-true. She helped us feel comfortable about our ideas and our budget and then used her expertise and connections with various travel sources to plan and book our entire honeymoon from start… –Melissa C.
Friday, July 10th 2015
Thanks Margaret! With all the wedding plans and details I was handling I couldn’t have accomplished the honeymoon planning on my own. You saved the day and helped us have a honeymoon that was fantastic. We will be calling you for other travels we plan to do and will recommend you to everyone!Thanks Margaret! With all the wedding plans and details I was handling I couldn’t have accomplished the honeymoon planning on my own. You saved the day and helped us have a honeymoon that was fantastic. We will be calling you for other travels we… –Colleen P.
